FAQs & SHIPPING TIME

WHARE ARE YOU BASED?

We're happily based in Miami, FL - the Sunshine State! 

 

HOW DOES SHIPPING WORK?

Renard Apparel partners with global merchants in order to provide you the best prices and the most interesting products.

This means that your order is shipped from global areas like Thailand, Tibet, China, India, etc. All orders come with a 100% satisfaction guarantee - love your purchase, or we'll give you a full replacement (or refund).

Because we ship directly from our partners in these countries, your item may take 10-20 Days to arrive and rare cases 30 days. Please do not panic if it does not show up immediately, it's on its way :)

 

We offer international shipping options too, in most countries you can buy from us!

I NEED TO CANCEL MY ORDER?

Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.

WHY ISN'T MY TRACKING NUMBER WORKING?

Tracking information is available within 5-10 days.

WHAT IF I NEED TO RETURN SOMETHING?

You can request a return here or contact us at Support@renardapparel.com